Frequently Asked Questions (FAQs)

No, there is no fee to join! All you need is a valid prescription for an eligible AstraZeneca brand* from your healthcare provider, then Join the program here.

No, your AstraZeneca Authentics Prescription Savings Card never expires. You can continue to use it for as long as you are prescribed your AstraZeneca branded* medication.

The AstraZeneca Authentics Prescription Savings Card is free and easy to use. Simply download the card, take it to the pharmacy along with your prescription, and present it to the pharmacy staff. They should then fill your prescription with the AstraZeneca brand that you have been prescribed. The Prescription Savings Card will cover up to the cost difference between the AstraZeneca brand name medication* and the generic alternative.

No, you only require one card for all AstraZeneca medications that you have been prescribed. You can use the same Savings Card for all prescriptions you receive for medications in the AstraZeneca Authentics Program.

You can see a list of all eligible AstraZeneca branded medications here. If you aren’t sure if your medication is eligible, ask your pharmacist or healthcare professional.

If you have presented your AstraZeneca Authentics Prescription Savings Card to the pharmacy staff along with your prescription, you should receive the AstraZeneca brand of medication that is written on the prescription. You can double check this by looking at the label on your medicine bottle or package. If the AstraZeneca brand of medication appears on the label, it should in fact be an AstraZeneca brand of medication and not a generic alternative. You can check out a list of the AstraZeneca branded medications here. If only a generic name appears, without the AstraZeneca brand name, you may ask your pharmacist for the AstraZeneca brand of medication that you were prescribed.

If you have presented your AstraZeneca Authentics Prescriptions Savings Card at the pharmacy along with your prescription, you should receive the brand name medication. If you do not receive brand name medication, you should ask the pharmacy staff for it.

AstraZeneca works diligently to ensure that wholesalers are fully stocked with all of their brands, including those that are in the program. If your pharmacist does not have your AstraZeneca brand in stock, ask them to order it, or try another pharmacy. AstraZeneca continues to manufacture the medications in the AstraZeneca Authentics Program - even as generic alternatives enter the market – so that you and your healthcare provider can continue to have a choice.